#Polycom mac address lookup install#
#Polycom mac address lookup software upgrade#
#Polycom mac address lookup password#
#Polycom mac address lookup series#
#Polycom mac address lookup free#

enabled=” 1” to make sure the directory displays properly on the phone.If you purchased a Polycom phone used, it was previously deployed in a network environment that you didn’t manage or was provided by another cloud provider, unfortunately it’s likely that the password was changed. We also found this option helpful when setting up a sidecart device.Īlso, please add config param feature.

#Polycom mac address lookup free#

Its also useful when needed to sort the list, so directory entry with 1 will show up as first free line on phone. The value in this tag will reflect the position of the speed dial button. Bold tags need to be changed per directory entry:Īdding the tag to the item will place the contact as a speed dial for a free line button. Each entry in the directory consists of the following tags. The trailing ~ must be removed to deploy the directory file. Make sure the file extension (.xml) is not changed when saving changes. Note that the file is in XML format and should be modified with an appropriate editor. The directory template file is named 000000000000-directory~.xml and it should be in the root path of the TFTP server. Provisioning server can also be used to deploy a global company directory that is centrally managed. When done it will display a prompt to enter a new admin password

#Polycom mac address lookup install#

scroll down to latest version available and displayed in green and click install.

#Polycom mac address lookup software upgrade#

click Utilities menu -> software upgrade.

log into phone using with default admin password 456.

The step will take alot less time if you complete steps 1-5 for all the phones and then move to step 6 for each. Step 6 – run firmware upgrade from Polycom If everything has been configured correctly you will see the extension registered in green on InfoFlo Talk status page. Also, note that TFTP does not require a username or a password so the default values can be left as is.Ĭheck the log of your TFTP server for a message indicating both config files have been fetched by the phone. Make sure the server type is set to TFTP and not FTP as described in article.

reset phone to factory by if needed by completing step one using this kb article.

ensure there is a DHCP server on your LAN that has enough available IPs for all the phones.

Step 4 – Enter the IP address of the TFTP server as the provisioning server of the phone

More extensions can be setup by copy/paste all the lines starting with reg.1 and change variable names to reg.2.

msg.mwi.1.callBack=”*98 EXTENSION” – extension number needed to configure the VM button on the phone to go directly to message center.

reg.1.server.1.address=” ” – hostname of InfoFlo Talk server as per welcome email.

reg.1.auth.password=” PASSWORD” – password for the extension as setup in InfoFlo Talk.

Same value should be set for reg.1.address=” EXTENSION“, reg.1.label=” EXTENSION“, reg.1.auth.domain=” EXTENSION“, reg.1.erId=” EXTENSION“

reg.1.displayName=” EXTENSION” – extension number of the first line on the phone.

Also, adds security as port numbers can be whitelisted as needed.

Setting this option will force the phone to always use the same port instead of a randomly generated port number.

=” PORT_NUMBER” – static audio port number to be assigned to this phone.

change parameters (bolded below) in web.cfg for RTP port, server ip/host, ext, password, VM shortcut.

Note that the files is in XML format, so please pay attention when editing. MAC_ is static and does not need to be changed. The templates files are template-web.cfg and template-phone.cfg.

create 2 config files named MAC_ADDRESS-phone.cfg and MAC_ADDRESS-web.cfg per phone using the templates provided.

copy the MAC address on the back of the phone.

Its also recommended to setup TFTP server with a static address or a DHCP reservation so its IP address does not change.

enable TFTP server and make sure its able to accept inbound connections.

Make sure the file 000000000000.cfg is on the root level.

unzip files into a new directory, point root of TFTP server to the polycom folder.

Step 3 is slightly different for other models.

#Polycom mac address lookup series#

The steps below are using a Polycom VVX400 series desk phone. We have selected TFTP because it makes the provisioning on the phone side simpler and easier. TFTP and FTP servers are interchangeable as needed. Also, this setup should be used on a local network to maximize security. This setup is recommended for customers with a large number of desk phones. Setting up a local provisioning server for Polycom phones using TFTPĪ provisioning server allows central management for all phone settings where the config files are stored on the TFTP (Trivial FTP) server and automatically downloaded by each phone.